Privacy

ShipHerald is in private beta. This page describes exactly what we hold and why, in plain terms rather than boilerplate.

What we collect

• Your email, if you join the waitlist or sign in. It is used to contact you about access and nothing else.
• Your workspace content - the brands you add, the website evidence ShipHerald crawls from URLs you explicitly provide, files you upload, and the drafts generated from them.
• Social account credentials, only for channels you connect yourself. These are encrypted at rest and are never shown back to you or to us in plain text.
• Operational logs - request paths, status codes, and timings, kept to diagnose failures.

What we do not do

• We do not sell or rent your data.
• We do not use your brand content to train models for anyone else.
• We do not post anything to your social accounts unless you connect the channel and explicitly turn live posting on. ShipHerald ships with publishing disabled.

Processors

Content generation runs on Microsoft Azure OpenAI. Authentication is handled by WorkOS. Uploaded brand assets are stored in Cloudflare R2. Each receives only the data needed to perform its function.

Retention and deletion

Deleting a brand in the app removes its evidence, drafts, media, campaigns, and attribution events. Disconnecting a channel deletes its stored credentials. To have your whole workspace and waitlist entry removed, email the address below and we will action it.

Contact

Privacy questions and deletion requests: privacy@shipherald.com.